Locations

Click & Collect, Same-Day or Next-Day Delivery and Extended Delivery Options

E-Commerce: Innovative shipping

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Nowadays, online retailers face a challenging and highly competitive environment. Competition is not only increasing among domestic online stores but also from international players across Europe or the United States. Furthermore, online retailers encounter rising operational costs, economic uncertainty and a shortage of qualified staff. At the same time, consumers have increasingly high expectations regarding delivery times, service quality and especially sustainability. These challenges highlight the importance of innovating and developing your online stores in an environmentally friendly way, with a focus on enhancing the customer journey, improving performance and expanding payment and delivery options.

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Our logistics partners in Germany

FedEx myflexbox

Facing challenges

Extending delivery options

The challenge

Customer demands and needs in e-commerce are constantly evolving. Online shoppers expect more than just a broad product selection. They want a seamless user experience and a smooth customer journey. Flexibility, speed and a variety of delivery options, especially same-day or next-day delivery, are now considered standard. They have little patience and tolerance for delays or obstacles during the shopping process. Moreover, customers want full control over how and where their purchases are delivered. All of this is expected to come at a reasonable price, with minimal effort and in the most sustainable way possible. This raises an important question: How can e-commerce retailers create more sustainable logistics while enhancing last-mile flexibility to deliver a truly environmentally responsible customer experience?

The solution

A recent e-commerce consumer survey¹ reveals that delivery time is a deciding factor for ¾ of German shoppers. Notably, 81 percent of the consumers say that the delivery method is the most important aspect of their online shopping experience. In addition, environmentally friendly delivery is becoming an increasingly important factor in purchasing decisions. WE meet your customers’ expectations: myflexbox ensures a fast, seamless and effortless online shopping experience through reliable, efficient delivery logistics and smooth returns. We expand the idea of convenience by incorporating sustainable aspects and practices, tailoring the last mile to individual needs and reducing logistical strain. This approach enables us to deliver a genuinely seamless customer experience.

¹ Cf. ‘2023 E-Commerce Consumer Survey’, DODO, Behavio, 2023

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Your key benefits

Advantages for e-commerce providers

Fast and highly flexible IT integration

Complete, seamless integration with your IT system or use of our service portal, enabling optimal shipping and returns management through fully in-house developed software.

myflexbox service portal: convenient compartment booking

Simply enter and save your customer’s contact details, book available compartments at a nearby myflexbox location and deposit parcels quickly and effortlessly.

Smart conditions

No fixed costs, basic fees or a minimum contract period. The first 20 storage entries are free of charge, thereafter a fee applies per storage, regardless of parcel size.

Smartly deposited. With the 24/7 Click & Collect solution.

Register now and enjoy your first 20 storage deposits free of charge.

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Technology to Deliver

Unlock Digital

As Europe's technology leader, myflexbox offers a provider-open, inclusive platform featuring its own fully in-house developed software and open interfaces (REST APIs). All partner systems for parcel and goods handovers from e-commerce providers and retailers can be rapidly and effortlessly integrated at any time, with minimal start-up time required. Through superior IT integration of these systems, we work closely with our partners to enhance delivery quality (including shipping and returns processing), improve security and increase overall efficiency in parcel logistics.

Online shopping experience
Expand your delivery services and options by integrating our locations directly into your checkout process. Our parcel lockers keep you connected with your customers, no matter where they are.

myflexbox Click and Collect
Smartly deposited - whether there is a physical store or not. Perfect for storing goods, same-day deliveries or overnight deliveries.

All-in-one
Equipped with flexible software, our parcel lockers support the automatic activation of new features and application options (OVER-THE-AIR UPDATES). We are constantly expanding our network and our service portfolio.

Much more than just a parcel locker
Our network is entirely provider-independent. Inclusive, flexible and sustainable. Open standards are central to our philosophy, as they enable universal access and inclusive participation.

The whole package, free of charge for you

  • Complete, seamless integration with your IT system or use of our service portal
  • Minimal effort due to open API system: access to 1100+ parcel lockers
  • Fully automated: instant electronic delivery confirmations upon deposit
  • Maximum flexibility due to our expanded delivery network
  • Numerous e-commerce companies are already benefiting from our state-of-the-art technology

Maximum storage weight = 31.5 kg per compartment

  • Small compartment (S): height: 9.5 cm, width 41 cm, depth 67 cm
  • Medium compartment (M): height: 19 cm, width 41 cm, depth 67 cm
  • Large compartment (L): height: 38 cm, width 41 cm, depth 67 cm
  • Outdoor lockers usually have 77 compartments, while indoor lockers have 39 compartments.

These partners place their trust in us

Packed with benefits - hopefully soon with your parcels too

Insights from our e-commerce partners

It is of great importance to us to give customers more flexibility in their stressful and tightly scheduled everyday lives. With a myflexbox located directly at our store, customers can collect and, if necessary, return goods regardless of the opening hours. This gives customers the opportunity to arrange the collection of their goods to suit their own schedules.

Christian Lehner
Head of Internal Sales Birner GmbH

Become a location partner

Join us to transform your unused space into real value – register now and start benefiting.

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