More than 38,000 compartments are available in over 100 Austrian cities, while in Germany there are around 13,000 compartments in over 20 cities, 18 of which are in the top 80 cities (> 100,000 inhabitants). But it’s not just about numbers – myflexbox has opened up entire cities and established a comprehensive smart city infrastructure in metropolitan areas such as Berlin, Vienna, Braunschweig and Linz. The presence in North Rhine-Westphalia, where myflexbox is already represented in eight cities, including the five largest in the state, is particularly noteworthy.

The answer lies in myflexbox’s vision: to create sustainable urban spaces that offer the highest quality of life. Every single parcel locker reduces traffic and thus CO₂ emissions from day one. Each individual compartment increases the efficiency of the entire network. The myflexbox solution enables location partners to implement low-emission infrastructures with little effort and at no cost. This allows them to actively shape the future of our cities. The platform can be used by everyone. In addition to end customers, who can conveniently and contactlessly receive, send and return parcels and goods from several national and regional parcel service providers 24/7, (local) retailers, petrol stations and e-commerce providers, for example, also benefit from customer frequency, click & collect and one-stop store effects.
As an efficient 24/7 alternative to parcel stores, myflexbox meets the megatrends of urbanization and out-of-home delivery with bundled delivery traffic. This saves distances, time, stress and CO₂, especially on the expensive last mile. And exactly where many people come together. For example, myflexbox is available in residential areas, at places where people do their daily shopping or at public and convenient locations that are accessible around the clock. This makes the network interesting for users, but also for parcels.
Openness is the philosophy here: the integration of several courier, express and parcel service partners (CEP) saves valuable urban space in contrast to closed systems, where you need a separate parcel locker for each service. This is not only sustainable from the parcel services’ point of view, but also from the customer’s perspective. Especially in urban areas, parcel lockers are usually visited on foot, by bike or by public transport instead of by car. And those who do take the car often combine the parcel business with trips that would have been made anyway, e.g. commuting, shopping or refueling. This so-called “trip chaining” increases efficiency even further.
The annual saving of tons of CO₂ through a parcel locker network is an important smart city building block for achieving the climate neutrality targets. The focus is therefore on further densifying the network in order to further reduce the walking distance to the home. The more parcel lockers within the slipper distance, the better. After all, the shorter the distance to the myflexbox, the more often people will leave their cars at home.
If cities, municipalities or infrastructure providers set up smart lockers at strategically favorable locations at intersections, train stations and stops, this strengthens multimodal mobility hubs that combine e-charging infrastructure, public transport, e-bike sharing, cycle path networks at intersections, train stations, etc.. This creates incentives for sustainable passenger transport, promotes the wider use of sustainable means of transport and strengthens emission-free mobility. With myflexbox, petrol stations, for example, become multi-service hubs and smart cities become even smarter. The location planning of parcel lockers can be used to control and stimulate pedestrian flows. This can strengthen local stationary trade and even prevent crime. In order to ensure a clean, tidy cityscape, a harmonious urban fabric in the municipalities and to avoid a ‘proliferation’ of parcel lockers, the rapid expansion of a nationwide network is desirable.
myflexbox is a smart city company with the aim of minimizing CO₂ emissions on the last mile throughout Europe, caused by unsuccessful doorstep deliveries and traffic chaos caused by delivery services in cities. End customers can use myflexbox 24/7 to conveniently and contactlessly receive, send and return parcels and goods. Since it was founded in 2018, the last mile specialist has established itself as the largest carrier-neutral smart locker network in the German-speaking world. The parcel lockers are an efficient 24-hour alternative to traditional parcel stores and support the megatrend of out-of-home delivery.
Florian Nack
PR Manager
press@myflexbox.com