Receive, return and send parcels

Austrian Post services at myflexbox

Parcels can now be delivered directly to Austrian myflexbox parcel lockers or redirected there digitally via the Post App or post.at. Additionally, parcels that are pre-labeled with an Austrian Post return or shipping label can also be dropped off at myflexbox lockers.

Explore how it functions

All services related to the Austrian Post

Once your parcel is available in the myflexbox, you will immediately receive a notification. The message contains a notification code, allowing you to collect your parcel conveniently at any time from the assigned myflexbox.

1

You will receive a notification from the Austrian Post.
2

That notification includes a barcode or a notification code and the collection address.
3

Locate the specified myflexbox.
4

Scan the barcode or enter the notification code manually.
5

A locker compartment will open so you can collect your parcel.

You can return your Austrian Post parcels using either a shipping label or a return label at a myflexbox locker.

1

Attach the Austrian Post label securely to your parcel.
2

Locate your nearest myflexbox.
3

Scan the label or enter the barcode manually.
4

Enter your email address.
5

Select a compartment size.
6

A locker compartment will open for you to deposit your parcel.
7

A confirmation email will be sent to you.

FAQ

Questions regarding Austrian Post services

What do I need to do to start the Austrian Post service?

You can scan the parcel code on Post parcels directly using the scanner. Then, select the services you need on the touchscreen and follow the easy instructions on the screen.

What features are available and how can I use them?

You can receive, return and send Austrian Post parcels.

Who do I contact if I have problems with Austrian Post services?

You can access Austrian Post support contact details on the screen at any time.

I am standing in front of a locker with Austrian Post branding but the Post services are not accessible via the touchscreen.

There may be a brief delay between the locker being branded with the Austrian Post logo and the technical rollout of services (on the touchscreen). The technical rollout will take place within a few days after branding. During this period, the screen will display the message: “The service will be available shortly”.